Active information collection points at this site may include:
The site may ask you to provide your e-mail address so that you can receive specific information or e-mail newsletters, alerts, or reminders about us and other topics of interest. This process will require the subscriber to select and "opt-in" to desired eCommunications, then submit this information to Realty Income. An automated, confirmation email will be sent to the entered email address, requiring the subscriber to click the confirmation link to receive further communication.
You can opt out of receiving email communication from Realty Income at any time by clicking here.
Email Reply Mechanisms
This site may provide you with one or more e-mail reply mechanisms through which you may submit questions or comments. Information you provide via such e-mail reply mechanisms is typically optional. We may use the information you provide in your e-mail to respond to your inquiry, and we reserve the right to retain whatever information you submit in your e-mail, including your name, e-mail address, and any comments or other information that you send via the e-mail reply mechanism, in order to better serve you should you contact us again.
Surveys and Evaluations
The site may ask you to complete optional surveys and evaluations about us, this site, and other topics. These surveys and evaluations might request personally identifiable information, such as your name and e-mail address, so that we can follow up with you. Typically, we use such surveys and evaluations to better understand our customers and their preferences.
Shareholder Story Submission Form
We post Shareholder Stories on our site which may contain personally identifiable information such as a shareholder's name. We obtain the shareholder's consent prior to posting the testimonial.
This site may offer search functions, calculators, or conversion tools that help you learn more about various topics. We use the information you input while using these functions to provide you with immediate feedback. Unless we tell you otherwise at the collection point, we don't store any of the information you enter.
This site uses various technologies to passively collect information from you while you are visiting (that is, you do not actively provide this information). Such technologies allow the site to collect a range of non-personally identifiable information, including your Internet Protocol (IP) address (a unique identifier automatically assigned to your computer when logging onto the Internet), the type of Web browser and operating system you use, the date and time you visit the site, the specific pages you visit on the site, and the address of the website you visited before coming to this site or go to after visiting this site. We typically use such passively collected information for a variety of purposes, such as to administer the site, customize the site to your preferences, and compile aggregated statistics for marketing and research purposes. We do not correlate any personally identifiable information with the passively collected information that we collect on the site. We reserve the unrestricted right to use and disclose this passively collected, non-personally identifiable information.
Passive information collection technologies that deserve special mention:
"Cookies" are small text files that store information about your interactions with a particular website, either temporarily (known as a "temporary" or "session" cookie, that are deleted once you close your browser window) or more permanently on the hard drive of your computer (known as a "permanent" or "persistent cookie"). Cookies can make it easier to use a website by allowing servers to access certain information quickly.
This site uses both session/temporary cookies and persistent/permanent cookies to store information that allows us to offer you better customer service and to navigate through the site with ease. Session cookies can be used to customize the site for you, such as by storing passwords, preferences, and registration and account information. Persistent cookies eliminate the need for you to reenter information each time they visit the site. Note that if you configure your browser to reject cookies, you might not be able to access important functions or areas of the site or enjoy certain conveniences at this site, and may be required to re-enter information each time you access the site or certain features of the site.
Web beacons (also known as single-pixel GIFs, clear GIFs, invisible GIFs, and 1-by-1 GIFs) are internet tags that are smaller than cookies and tell the website server your IP address and browser type and help us to identify what pages you use on the site.
Active-X programs are executable programs transferred to your hard drive that cause your computer to perform complimentary functions in connection with your visit to the site. Active X controls are required for Flash programs such as a home page banner.
Realty Income retains service providers to help us provide our services and to deliver marketing and communications initiatives. For example, we may use an email service provider to process our emails and maintain our email lists. All service providers are required by contract to keep confidential the information received on behalf of Realty Income, to limit their access to any personal information to the minimum necessary to perform their obligations, and to not use it for any purpose other than to carry out the services they are performing for Realty Income.
We take the protection of your personal information very seriously. We use technology tools and design our business practices to help ensure that the personal information of our customers is properly gathered, stored, and processed. We secure your personal information submitted by you by using reasonable efforts to prevent unauthorized access or disclosure, or accidental loss or destruction. We also work to maintain the security of, and internal and external access to, the personal information of our customers through the use of technology and our business practices. For example, we limit access to personal information about you to employees who we believe reasonably need to come into contact with that information in order to do their jobs. However, there are no guarantees that unauthorized access will not occur. While we strive to protect your personal information, we cannot absolutely ensure the security of any personal information that you transmit to us.
We do not collect information from any person we actually know is a child under the age of 13.
You may at any time (i) remove the personal information that you have provided to us from our systems, (ii) update the personal information that you have provided to us, or (iii) change your privacy preferences. You can do this by (a) logging into your account to update your information, if available for the information you provided, (b) clicking on the link provided in an email you receive from us, or (c) contacting us as described below.